Except for emergency cases, patient is admitted to the hospital by appointment. The admission is recommended by the specialist during the patient’s outpatient consultation. Before admission, the patient is counselled by the front desk executive regarding the treatment package which includes:
Estimated bill amount.
Average length of stay.
Various modes of payment accepted.
Documents to bring on day of admission.
On arrival of the patient for admission the IPD Registration staff completes the admission formalities and allots the room to the patient. The patient will be escorted to the concerned ward and the Patient Relation Coordinator will orientate the patient to the ward and the facilities available. The Patient will then be checked by the ward doctor – this involves taking a detailed medical history, measuring and recording the vital parameters by the nursing staff and ordering of tests if necessary.
During the patient’s stay in the hospital, he/she will be attended by a team of doctors comprising of medical specialists, assisted by medical officers and resident. Every care is taken in respect of patient care, treatment, meals, dress and health recovery. The daily routine in the ward includes activities such as ward rounds by doctors, medication, investigations (if required), meals, visiting hours and bedtime. If required, the doctors operate the patient as part of the treatment.
The patient’s medical records and information on their medical condition are confidential. We will only share this information with the patient and the next-of-kin. If the immediate family members wish to know more about the patient’s condition, they can approach the appropriate coordinator to arrange for convenient time to meet the concerned doctor. Mode of payment is either cash or credit/debit cards (MasterCard, Maestro and Visa).